Before contacting us, check our FAQ section for answers to commonly asked questions.
13 26 29
6am-8pm, 7 days a week
13 14 50
For enquiries outside Australia, please call +61 3 8656 8288 or email us.
Business and Taxi account customers
1300 360 962
8am - 6pm, Monday to Friday
CityLink Melbourne Limited
Locked Bag 28
South Melbourne VIC 3205
More ways to contact us
Contact us via email for General, Commercial and Taxi enquiries.
If you are deaf, have a hearing or speech impairment, contact us through the National Relay Service.
CityLink Customer Resolutions Group
If you would like to lodge a complaint or are not satisfied with the outcome of a complaint, email firstname.lastname@example.org or write to
CityLink Customer Resolutions Group, Locked Bag 28, South Melbourne, VIC 3205