Everyday Account fees

If you're a frequent traveller, an Everyday Account is perfect for you. It's a low-cost way to spend less time in traffic and more time on the things that really matter.

Account set up

These one-off fees will get you on the road.

Type Description

Start-up fee

$0

There are no start-up fees to open an Everyday Account.

Opening amount

$50 per e-TAG

This amount will get you started for your travel on any Australian toll road. 

Ongoing costs

These regular payments keep your account active.

Type Description

Top up trigger

$25, or any larger amount as agreed

When you set up auto payments, the minimum top-up amount (or any larger amount you've chosen that we've approved) is deducted whenever your balance falls below the trigger amount.

If you’ve chosen manual payments, we recommend that you top up your account when your balance falls below $25.

Minimum top-up

$40

Or the difference between your account balance and $40, whichever is greater.

If you set-up auto payments, this is the minimum you'll need to pay when topping up your account.

Statement fee

Free online and by email

Or $2.75 by post.

Tolls

The price of your toll travel is deducted from your account credit. See our forms page for pricing.

Other possible costs

You’ll only have to pay these fees in specific circumstances.

Type Description

Minimum annual payment

$27.50 per e-TAG

Or the difference between your total annual spend in tolls and charges per tag and $27.50.

Additional statement fee

$3.30 by post

You'll pay this for every additional statement you ask to receive by mail.

Dishonour fee

If your payment fails, we'll debit any corresponding bank fees from your account.

No tag in vehicle fee

$0.75 per trip on CityLink

This is the fee you’ll be charged if we can’t detect a working tag in your vehicle, and have to match your licence plate number to your account.

If you’re travelling on Eastlink or interstate, these fees may be different.

Account suspension fee

$11

e-TAG non-return fee

$55 per tag

You’ll be charged this if your tag is lost, damamged, stolen or not returned to us.

Extra e-TAG amount

$50 per tag

Voluntary replacement fee

$55 per tag

If you replace an e-TAG when the existing one isn't faulty.

Payment methods

Type Description
Payment card surcharge
AMEX: 2.15%
Diners Club: 1.90%

Fees last updated on 17 December 2015. Prices include GST unless otherwise noted.

CityLink Everyday Account Customer Service Agreement