Access Account fees

An Access Account is a smart and convenient way for occasional travellers to use Melbourne toll roads.

Account set up

These one-off fees will get you on the road.

Type Description

Start-up fee

$5.50

Opening amount

$50 per e-TAG

This amount will get you started for your travel on any Australian toll road. 

Ongoing costs

These regular payments keep your account active.

Type Description

Vehicle matching fee

This fee allows you to travel without a tag. It's what we charge to match your licence plate number to your account in our system.

$0.75 per trip on CityLink

If you're travelling on EastLink or interstate, this fee may be different.

Statement fee

Free online and by email

Or $2.75 by post.

Tolls

The price of your toll travel is deducted from your account credit. See our forms page for pricing.

Other possible costs

You’ll only have to pay these fees in specific circumstances.

Type Description

Additional statement fee

$3.30 by post

You'll pay this for every additional statement you ask to receive by mail.

Dishonour fee

If your payment fails, we'll debit any corresponding bank fees from your account.

Account suspension fee

$11

Reactivation fee

$5.50 per account

You'll pay this to reactivate your account if you don't make any trips within 12 months.

Payment methods

Type Description
Payment card surcharge
AMEX: 2.15%
Diners Club: 1.90%

Fees last updated on 17 December 2015. Prices include GST unless otherwise noted.

CityLink Access Account Customer Service Agreement