How do I reactivate a suspended account?

You can reactivate your account by logging in and making the required payment.

Everyday Accounts

You'll need to make a payment that brings your account back to a minimum balance of $40.

Access Accounts

All you need to do is pay the balance owed.

If you use toll roads while your account is suspended, you may receive a toll invoice. When this happens, you'll need to pay the toll invoice as well as the amount needed to reactivate your account.

An easy way to avoid a suspended account is to set up automatic payments. Whenever your balance is low, we'll top it up by debiting your nominated credit card or bank account.

If you've already set up automatic payments, remember to keep your payment details up to date.