View and download the forms and documents you need by accessing the links below.


    Everyday Account application form (PDF 135KB)

    Everyday Account transfer form (PDF 104KB)

    Toll Invoice Nomination Statement (single) (PDF 197KB)

    Toll Invoice Nomination Statement (multiple) (PDF 408KB)


Pricing guides

   CityLink Pass and toll prices (1 April 2017 - 31 June 2017) (PDF 401KB)

   CityLink Pass and toll prices (1 July 2017 - 30 September 2017) (PDF 356KB)




Business Accounts

    Business Account application form (PDF 114KB)

    TIM data file specification instructions (PDF 744KB)

    Motor Trader Account application form (PDF 104KB)


Policies & Customer Service Agreements

        Everyday Account Customer Service Agreement

        Access Account Customer Service Agreement

        Commercial Account Customer Service Agreement

        Passes Customer Service Agreement

        Melbourne Pass Customer Service Agreement

        Financial Hardship Policy

    Anonymous accounts Customer Service Agreements (PDF 441KB)

    Direct Debit Request Service Agreement (PDF 60KB)

    Motor Car Trader Account Customer Service Agreement (PDF 207KB)



Tunnel detour maps

    Burnley detour map (PDF 2.9MB)

    Domain detour map (PDF 2.9MB)