Whether you're a daily commuter, commercial fleet manager or simply need to travel across town a few times a month, we have an account that's right for you.

Enjoy the flexibility of multiple vehicles on a single account and the choice of e-TAG or tagless travel options.

Everyday Account
Most popular
I use toll roads frequently and want an easy, low-cost way to pay for my travel
Travel any toll road in Australia
Includes EastLink
Prepay $50 in toll credits to start travelling
e-TAG provided
Standard tolls apply
Travel with an e-TAG and save $0.75 per trip on no tag in vehicle fees
Minimum annual spend
$27.50 on CityLink tolls per e-TAG
No annual fee
Access Account
Low commitment
I'm an occasional toll road user who wants a smart, convenient way to pay
Travel any toll road in Victoria
Includes EastLink
Pay as you go
Pay all charges monthly
Tagless travel
Standard tolls apply
Vehicle matching fee of $0.75 per trip for video tolling
No minimum annual spend
Travel a little or a lot
Startup fee $5.50
Business Account
Invoices and reporting
I want the most efficient way to track and analyse my business toll expenses
Travel any toll road in Australia
Includes EastLink
Electronic invoicing and analytics
Monthly invoices, flexible payment options
Choice of e-TAG or video tolling
Standard tolls apply
Tagless travel - no tag in vehicle fee $0.75 per trip
Minimum annual spend
$27.50 on CityLink tolls per e-TAG
Annual fee $71.50

Are you only in town for a quick visit? We have a range of passes to suit your needs


Not sure which account or pass works for you? Try our help me choose tool


A taxi account is an easy way for taxi drivers and owners to manage toll road travel

Need more help?

  • How many vehicles can I have on my account?

    How many vehicles can I have on my account?

    You can link as many vehicles as you like to your account.

    When a car linked to your account travels without a correctly installed tag, you'll be charged a no tag in vehicle fee or vehicle matching fee per trip. You can reduce your fees by making sure every vehicle has a correctly installed tag.

    A tag can be moved between vehicles so long as they're both in the same vehicle class. You can also order extra tags so that each of your vehicles has one.

  • How soon can I travel after opening an account?

    How soon can I travel after opening an account?

    For an Everyday Account, your tag will take 7-10 working days to arrive, but you can start travelling right away if you register your vehicle to your account.

    Normally, a no tag in vehicle fee is charged when you travel without your tag. For new customers, we'll credit any no tag in vehicle fees for 14 days from the day you open your account. Credits may take up to 4 weeks to appear.

    When your new tag arrives, make sure it's installed correctly to avoid incurring any future no tag in vehicle fees.

    For Access Accounts you can travel immediately. A vehicle matching fee will apply for each trip you make.

  • How do CityLink accounts work?

    How do CityLink accounts work?

    We have a range of accounts to suit different travel needs.

    Our Everyday Accounts use an electronic device called an e-TAG to calculate your tolls and charge these to your account as you travel. If you're a frequent traveller, opening an Everyday Account may help minimise fees and charges.

    If you travel less frequently, you can pay as you go by opening an Access Account. Access Accounts don’t use e-TAGs. Instead, we charge your tolls to your account by taking a photograph of your licence plate number as your vehicle passes through a toll point and checking it against the vehicles registered to your account. Vehicle matching fees are charged for matching your licence plate number to your Access Account.

    All of our accounts let you set up automatic payments. As long as your payment details remain valid, and you've added all your vehicles to your account with their licence plate numbers, you're covered for travel on CityLink and EastLink.

    Are you a taxi driver or business owner? Consider opening a Business Account or Taxi Account.

    Need help choosing an account or pass that's right for you? Try our easy-to-use help me choose tool.

  • How do I open an account?

    How do I open an account?

    You can open an account online. You'll need the following information:

    • contact details including your name, address, email and phone number
    • licence plate number, make and model of at least one vehicle
    • credit card details for making an opening payment to your account

    For ongoing payments, you can use a credit card or set up a direct debit from your bank account.

    Use our product selector tool to find the right option for you.

  • How does tolling work?

    How does tolling work?

    Toll roads are roads that drivers must pay to use. In Australia, all toll roads are electronically tolled meaning there are no cash booths. How much you pay depends on the section of road you're travelling on and the class of vehicle you're driving.

    The most convenient way to pay for CityLink is to open an account.

    If you're visiting Melbourne or only need to use CityLink for a short time, you can buy a pass.

    If you've already travelled on a toll road without an e-TAG account or pass, you can avoid extra fees. Buy a pass within 3 days of your first trip or open an account within 7 days. 

    If you don't cover your travel within these time frames, a toll invoice will be posted to you, which will include administration fees.

    Find the pass or account that's right for you with out easy-to-use help me choose tool