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CityLink
Locked Bag 28
South Melbourne VIC 3205
CityLink Customer Centre
67 Lorimer Street, Docklands 3008
(8am - 6pm, Monday to Friday and 9am - 5pm, Saturday, closed Sundays and public holidays)
Telephone
13 26 29 (24 hours a day, 7 days a week)
For Commercial customers: 1300 360 962 (8am - 6pm, Monday to Friday)
TTY service for hearing impaired
1300 134 132
Email enquiries
General and account assist@citylink.com.au
Commercial and taxi comcare@citylink.com.au
CityLink Customer Resolutions Group
If you are not satisfied with the outcome of a complaint, email resolve@citylink.com.au or write to CityLink Customer Resolutions Group, Locked Bag 28, South Melbourne, VIC 3205

Contact Us

We would love to hear from you so we can continue to provide you with the best service possible.

For all enquiries please email assist@citylink.com.au or complete the online enquiry form below and press 'send'.  If you use the online form, your query will be directed to the relevant department within CityLink.