Travelling on other toll roads
One e-TAG® device, one CityLink account, Australia-wide
CityLink is not just about efficient, free-flowing travel on well-designed and maintained roads - it’s also about managing your travel expenses efficiently and easily. And with interstate roaming, this service is extended to New South Wales and Queensland, where you can use your e-TAG on all tollways in those states.
CityLink is not just about efficient, free-flowing travel on well-designed and maintained roads - it’s also about managing your travel expenses efficiently and easily. And with interstate roaming, this service is extended to New South Wales and Queensland, where you can use your e-TAG on all tollways in those states.
Being able to use your CityLink e-TAG all around Australia is especially convenient if you travel interstate regularly or currently have multiple tollway accounts. By using your e-TAG in New South Wales and Queensland, you’ll no longer have to process and pay separate accounts, or have cash on hand ready to pay tolls.
Just keep your CityLink e-TAG in its normal position, and drive through the specially marked electronic tolling lanes. Your e-TAG will be detected, and the applicable tolls from the eligible toll road operator will be billed directly to your CityLink account. Remember to keep only one electronic toll device in your vehicle so you’re not charged more than once for the same trip.
Our statements and invoices show you at a glance where and when you’ve travelled, anywhere in Australia.
If you have any questions regarding interstate charges on your account, contact the interstate roaming team on 1300 134 754.
Please be aware that charges incurred while travelling on other toll roads are not always processed to your CityLink account immediately.
Toll charges
Vehicle classifications and charges differ from state to state. For example, both the Sydney Harbour Bridge and Harbour Tunnel charge a flat fee per trip, irrespective of your vehicle classification. The New South Wales M1, M2, M4 and M5 motorways and the Queensland Gateway and Logan motorways charge tolls based on your CityLink e-TAG classification. In both New South Wales and Queensland, toll charges are displayed on roadside signs.
Those familiar beeps
Interstate electronic toll lanes are clearly marked with the electronic toll lane symbol - a large red E on a yellow sign. When you travel through the toll plazas using a CityLink e-TAG, you should ensure it is in its normal position on your windscreen. You will hear the familiar beep to advise you that the toll plaza has successfully detected your vehicle. If you don’t hear your e-TAG beep, it is important to contact us within two days to advise the date and time of your travel. If you receive a toll notice in the mail and you believe that your vehicle was covered for travel by your CityLink account, you should contact us immediately so that we can investigate this for you.
Sydney tollways
Harbour Bridge and Harbour Tunnel
Driving over the Sydney Harbour Bridge is the easiest way to travel between North Sydney and the heart of Sydney city. The Harbour Tunnel is the most direct route from the northern suburbs on to the M1 (Eastern Distributor) and through to the airport.
Cross City Tunnel
The Tunnel links Darling Harbour to Rushcutters Bay through separate east and westbound tunnels. From the west, you’ll be able to access the Eastern Distributor directly to the Airport. Coming from the east, you’ll be able to avoid city traffic and access the harbour crossings.
M1 - Eastern Distributor
The M1 is a motorway that travels through parkways and tunnels, providing easy access to the city and airport when travelling from the north, south and east of Sydney.
M2 - Hills Motorway
The M2 motorway provides an efficient link between North Sydney and the city’s growing north-western areas. The motorway runs from near North Ryde through to the Baulkham Hills area.
M4 - Western Motorway
The M4 motorway leads from Concord through to Parramatta, and then on to the foot of the Blue Mountains.
M5 - South Western Motorway
The M5 is the easiest way to travel around the south-western suburbs of Sydney. It also provides quicker access to the city of Liverpool, which is one of the major business centres of the western Sydney area.
M7 - Westlink
The Westlink M7 bypasses 48 sets of traffic lights to link the M2 at Baulkham Hills, the M4 at Eastern Creek and the M5 at Preston.
Lane Cove Tunnel
Lane Cove Tunnel started tolling on April 22, 2007. The tunnel connects to Hills M2 and takes motorists to the eastern end of Sydney.
Queensland tollways
The Logan and Gateway Motorways
The Logan Motorway runs in an east-west direction connecting the Ipswich motorway at Goodna, west of Brisbane, with the Pacific Motorway at Loganholme. The Gateway Motorway runs in a north-south direction and connects the M1 with the Bruce Highway in the north, creating a fast link between the Gold and Sunshine coasts. The Gateway Motorway is also an important link to Brisbane’s domestic and international airports.
Both the Logan and Gateway Motorways use an electronic tolling system, which enables CityLink customers with an e-TAG to travel through dedicated lanes without having to stop, access cash and pay a toll. CityLink customers should use the electronic toll lanes clearly marked with the electronic toll lane symbol - a large red E on a yellow sign. This allows toll charges to be automatically billed to your CityLink account. Speed limits on the Gateway and Logan Motorways are displayed and enforceable, and the electronic tolling lanes are usually subject to reduced speed limits for your safety.
Melbourne tollways
CityLink
CityLink was Transurban’s first asset and one of the first fully electronic toll roads in the world. It provides connections between Melbourne’s manufacturing hubs and the Central Business District, port and airport.
CityLink began tolling traffic in 2000. Today there are more than 1.2 million e-TAG devices in use on the road and up to 850,000 transactions recorded each day.
Key facts:
- 22 kilometre motorway
- 100 per cent owned and managed by Transurban
- Concession until 2034
- Connects three major urban freeways – the West Gate, Tullamarine and Monash
- One of the world’s first fully electronic toll roads
- Construction began in May 1996
- Opened to traffic in August 1999, and
- More than 1.6 million vehicles registered with CityLink.
EastLink
EastLink opened on June 29, 2008. The tollway stretches 39km from Donvale to Frankston. EastLink has direct connections to the Eastern, Monash and Frankston freeways. There are non-toll bypass roads at Ringwood and Dandenong.
Key facts:
- 39km in length with 17 interchanges and 88 bridges
- Twin, three-lane 1.6km tunnels under the Mullum Mullum Creek - Melba (inbound) and Mullum Mullum (outbound)
- 35km of bicycle and walking tracks - the EastLink Trail
- 35km of pathway