About electronic tolling
No tollbooths
Tollbooths mean that motorists have to stop, start and switch lanes, slowing down the flow of traffic and causing congestion. Toll booths also require large tracts of land and limit the number of entrances and exits to a toll road.
Tollbooths mean that motorists have to stop, start and switch lanes, slowing down the flow of traffic and causing congestion. Toll booths also require large tracts of land and limit the number of entrances and exits to a toll road.
Using e-TAGs and Passes allows motorists to use CityLink (via any of the 18 entry and exit points) without stopping, slowing down or changing lanes to pay a toll.
Electronic tolling
The world’s most innovative electronic tolling system ensures that traffic flows freely on CityLink. An overhead tolling system scans your e-TAG® and automatically records tolls, so there is no need to slow down or stop to pay tolls.
When a vehicle travels on CityLink and passes under a toll point, an overhead gantry detects, scans and classifies the vehicle. Our system will either detect an e-TAG device in the vehicle, or take an image of the vehicle registration number.
Where an e-TAG device is detected, a computerised visual recognition system ensures the vehicle class matches the e-TAG. Our system then locates the CityLink account the e-TAG is registered to and subsequently charges the relevant trips.
If no e-TAG is detected, an image of the registration number of the vehicle is taken. Our system then identifies if the vehicle was registered for travel on a CityLink pass or account.
When an e-TAG is not detected and the vehicle registration number is not recognised on a CityLink account or Pass, a Late Toll invoice may be issued to the owner of the vehicle for payment of travel on CityLink.
Safeguards in the tolling system protect everyone's privacy. Data collected by the toll system is secure and it is a statutory offence to divulge personal tolling information except in specified circumstances.
Learn more about our privacy policy.