Brochures, fact sheets and guides
- e-TAG accepted Australia-wide fact sheet (207.89 KB)
- Access Account fact sheet (782.24 KB)
- Commercial Account fact sheet (803.97 KB)
- Deaf and hearing impaired guide (259.85 KB)
- Electronic Invoicing fact sheet (27.68 KB)
- Everyday Account fact sheet (181.51 KB)
- e-TAG Slimline installation guide for all vehicle types (541.69 KB)
- e-TAG (first generation) installation guide for all vehicle types (366.45 KB)
- Taxi drivers fact sheet (164.47 KB)
- CityLink toll prices 2012 from April to June (700.35 KB)
- CityLink toll prices 2012 from January to March (704.71 KB)
- CityLink toll prices 2011 from October to December (703.18 KB)
- CityLink toll prices 2011 from July to September (709.19 KB)
- Melbourne's road tunnel safety brochure (266.00 KB)
- The new way of driving CityLink and the M1 brochure (409.61 KB)
- CityLink customer charter (37.53 KB)
- Customer Service Agreement - Access Account (145.90 KB)
- Customer Service Agreement - CityLink Pass (94.03 KB)
- Customer Service Agreement - Commercial Account (114.41 KB)
- Customer Service Agreement - Commercial Video Tolling (147.51 KB)
- Customer Service Agreement - Direct Debit Request (33.79 KB)
- Customer Service Agreement - Everyday Account (170.79 KB)
- Customer Service Agreement - Melbourne Pass (129.60 KB)
- Customer Service Agreement - Motor Trader Account (1097.89 KB)
- Customer Service Agreement - Rental Account (101.20 KB)
- Customer Service Agreement - SMS Payment Service (21.19 KB)
- Customer Service Agreement - Taxi Account (200.32 KB)
- Bulk vehicle upload customer guide (234.51 KB)
