Brochures/Forms

To download the latest customer information from CityLink simply click on your selected brochure below. To view these files you will require Acrobat reader.

Brochures

CityLink Australia-wide
a guide to using your e-TAG device Australia-wide

CityLink Access account fact sheet
a fact sheet for Access account customers

CityLink made easy
a guide for managing a Commercial account 

CityLink Customer Charter
CityLink promises to deliver ..  

Travelling made easy for deaf and hearing impaired customers
a fact sheet for deaf and hearing impaired customers

CityLink Everyday account fact sheet
a fact sheet for Everyday account customers

CityLink Taxi account fact sheet
a fact sheet for Taxi account customers

CityLink Electronic Invoicing
Making accounting easier for commercial customers

e-TAG installation guides

e-TAG Slimline Installation Guide for all vehicle types
Installing and removing your slimline e-TAG and e-TAG holder

e-TAG Installation Guide for all vehicle types
Installing and removing your e-TAG and e-TAG holder

CityLink e-TAG removal instructional video
View instructional video on how to remove your e-TAG holder from your windscreen

Pricing brochures

Forms

Commercial application form
Commercial account application form - fax friendly 

Direct debit form
CityLink direct debit request form - fax friendly

Everyday application form
Everyday account application form - fax friendly

Everyday Account transfer form
A form for the transfer of accounts between entities - fax friendly

Late Toll Nomination Statement
Nomination form - fax friendly

Multiple Late Toll Nomination Statement
Nomination form for multiple drivers and/or trips - fax friendly

Motor Trader application form
Motor Trader account application form - fax friendly

Other

Planned tunnel closures for 2010
Planned tunnel closure for 2010

Tolling Customer Ombudsman
TCO provides a free and independent alternative dispute resolution process for customers

CityLink Toll Map